Spa Therapist ***luxury hotel***

Incredible benefits

We are currently recruiting for a Spa Therapist to join our successful and friendly spa team. In this position you will pamper our guests and make them feel like VIP’s! This role will be reporting into the Spa Manager.

Location: The Old Government House Hotel & Spa

Employment type: full time

Working pattern: Mondays to Sundays with 2 days off

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.

Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

The Old Government House Hotel and Spa is the only five-star hotel on the island, located at the Heart of St. Peter Port. This historic hotel with panoramic sea views, sits proudly just up the hill from the main shopping street and a five-minute walk from the quayside. Exceeding expectations with exceptional food, service and beautifully designed rooms, a dedicated team treats every guest as a friend returning home, with passionate pride for fine traditional hospitality.

Key Responsibilities of a Spa Therapist:

Carrying out treatments to the highest standard.
Ensuring accurate, knowledgeable, and thorough advice to all our guests.
Dealing with all aspects of customer care, from meet and great to spa etiquette and sales.
Be professional and courteous; always ensuring competence and attention to detail.
Monitoring all areas of the Spa Facility ensuring that it is safe, well maintained, and a hygienic environment at all times.

What are we looking for?

Ability to connect with guests and provide personalised service with a warm, professional attitude and care.
A keen eye for detail to ensure high standards are consistently met.
Collaborative and positive attitude, with the ability to work seamlessly within a team.
Previous experience in a similar role within a luxury hotel or Spa.

What's in it for you?

Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 9 bank holidays.
Excellent service charge added to your salary every month.
Professional, award winning learning and development opportunities from day one.
Fantastic recommend a friend and family bonus scheme worth up to £600.
Enhanced paid maternity leave & paternity leave.
50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
Discounted accommodation rates at Red Carnation Hotels worldwide.
Two paid volunteering days each year, because we care about our community.
Access to immediate Employee Assistance Programme, because we care about our employees.
Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
Social and team building events per hotel.
Global Employee Appreciation Party, where we get to celebrate our incredible teams.
Free meals on duty.
Complimentary uniform and dry-cleaning services.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.