Casual Room Attendant ***5 star hotel ***

Bring care, character and exceptional attention to every guest stay.

What’s in it for you from day one:

up to £13.61 per hour, inclusive of tronc plus other exciting perks and benefits!
Nutritious free meals on duty.
Fantastic recommend a friend bonus scheme worth up to £600
Access to the Employee Assistance Programme through our partners at Hospitality Action
Monthly tea parties

We are looking for a caring, reliable and detail-focused Room Attendant to join the Housekeeping team at Hotel 41, our Forbes Five-Star luxury boutique hotel. You will play an important part in maintaining the exceptional standards our guests expect, creating beautifully presented rooms while noticing the thoughtful details that make each stay feel personal. Working within a close-knit team, you will have the opportunity to learn from experienced colleagues, develop your skills and bring your own personality and care to every guest experience.

Location: Hotel 41

Employment type: Casual

Shift pattern: To be discussed at interview

What you'll be doing:

You will prepare and refresh guest bedrooms with exceptional care and attention to detail, changing and refreshing bed linen, making beds to a high standard and ensuring every room reflects the five-star standards of Hotel 41. You will vacuum carpets, clean floors and surfaces, thoroughly clean and sanitise bathrooms and replenish amenities, while maintaining immaculate standards throughout guest rooms and corridors. You will remove bins and Room Service trays and promptly report maintenance concerns or lost property. Just as importantly, you will notice the small details that help us personalise a guest's stay, working closely with your Housekeeping colleagues and the wider hotel team to deliver the warm, intuitive service expected of a Forbes Five-Star hotel.

What we're looking for:

You will take genuine pride in creating immaculate and beautifully presented surroundings and understand how exceptional housekeeping contributes to a memorable five-star guest experience. You will have a keen eye for detail, be comfortable working independently and efficiently and enjoy being part of a close-knit team where colleagues support and learn from one another. A friendly, professional approach, reliability and a commitment to established cleaning, hygiene and safety standards are essential. Previous luxury hotel experience can be valuable, but we also recognise transferable skills and welcome people who bring care, kindness, curiosity, high standards and a genuine willingness to learn.

About us:

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.

Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

The Rubens at the Palace Hotel is a stunning five-star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.