Spa Receptionist / Back- Up Therapist

12 Apostles hotel

Cape Town•To be discussed at interview•Full time

Spa Receptionist/Back-up Therapist

Job Summary:

We are looking for a socially focused, detail orientated and highly organised team player who can operate under pressure to welcome spa guests and manage reservations.


Organisational Positioning:

· Department: Spa

· Reporting to: Group Spa Manager

· Liaising with: Front Office; Housekeeping; Kitchen

· Location: The Twelve Apostles Hotel Premises

Minimum Experience or Qualification:

· Grade 12

· Must have at least 2 years’ experience in a similar spa establishment.

· Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel

· Experience in Spa booking system such as ESP or Premier advantageous

· Must have an international spa qualification i.e. Itec, Cidesco etc.

· Excellent command of the English language with solid verbal and written communication skills

· Excellent phone etiquette and communication skills

· Proven ability to multi-task

· Having experience in Premier system is advantageous

· Highly presentable

· Able to do spa treatments when required

· Able to work flexible working hours; shifts, week-ends, public holidays, extended hours to accommodate the changing needs of the business

Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Experience:

NB: Preference will be given to employees from the designated groups with the provisions of employment equity act, no.


Job Type: Part-time


What's in it for you?

  • Professional, award winning learning and development opportunities from day one.
  • Fantastic recommend a friend and family bonus scheme
  • Eligible employees will receive one-third of their salary during parental leave. Employees qualify for this benefit after completing one year of service and may apply twice within a five-year period.
  • Discounted accommodation rates at Red Carnation Hotels locally and worldwide
  • 25% off on food and 30% off on beverages in our dining venues
  • Two paid volunteering days each year, because we care about our community.
  • Access to immediate Employee Assistance Programme, because we care about our employees.
  • Access to pension benefits for all permanent and hourly paid employees including funeral benefits, disability and death benefits, because we care about our employees.
  • Access to company funded medical benefits for all permanent and hourly paid employees including extended family and accidental medical cover at discounted rates, because we care about our employees.
  • Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
  • Social and team building events per hotel.
  • 1 Meal Per shift.
  • Complimentary uniform and dry-cleaning services
  • Complimentary daily staff transport


NB: Preference will be given to employees from the designated groups with the provisions of employment equity act, no.