Bar Waiter / Waitress *** luxury hotel ***

What’s in it for you from day one:

£32,436.80 OTE per annum, plus other exciting benefits and perks!
Holiday allowance starting at 28 days and increasing with length of service to 36 days.
Nutritious free meals on duty.
Fantastic recommend a friend bonus scheme worth up to £600.
Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
Excellent development opportunities with 80% of our managers being home-grown.
Two paid volunteering days each year, so we can give back to our communities.
Access to the Employee Assistance Programme through our partners at Hospitality Action.
Monthly tea parties and annual social events, including boat parties and festive events for your little ones.

What's in it for you later:

Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter.
Enhanced maternity pay of 13 weeks, fully paid.
Enhanced paternity pay of 2 weeks, fully paid.
£800 baby payment to support you and your baby with the essentials.
Cross-departmental training available within your property, because we know you're a curious individual.
50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva and South Africa!

We are looking for a Bar Waiter / Waitress to join our team on a full-time basis. We are looking for someone with previous bar experience within a Waiter / Waitress role with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests.

Location: The Milestone Hotel & Residences

Employment type: Permanent, full-time

Working pattern: 5 days, evening shifts

Key Responsibilities of a Bar Waiter / Waitress:

Provide exceptional, 5-star service to guests, ensuring a memorable experience in the bar area.
Clean and prepare the bar area before service, ensuring it’s well-stocked and ready for guest orders.
Take orders from guests for drinks and food, delivering them promptly and professionally.
Always maintain the bar and service areas to the highest standards of cleanliness and hygiene.
Work closely with the Bar Supervisor and Bar Manager to ensure smooth operations and excellent guest satisfaction.

What are we looking for?

Experience as a Waiter / Waitress in a bar setting, ideally within a luxury hotel or fine-dining environment.
Strong communication skills, with the ability to interact confidently with guests and colleagues.
A keen eye for detail to ensure all service aspects are carried out to the highest standards.
Ability to work effectively as part of a team, with a positive and proactive attitude.

About us:

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.

Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

The Milestone Hotel and Residences is a beautiful five-star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, a modern Stables Bar and a 2 Rosettes restaurant, named Cheneston's.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.