Restaurant Manager - Castle

Ashford Castle

Cong•Terms and conditions for this position will be discussed at interview •Full time

Restaurant Manager ***luxury hotel***

Incredible benefits


We are currently recruiting for a Restaurant Manager to join our team and oversee the management of our hotel restaurant. We are looking for a dynamic individual with previous experience in a similar role within a hotel environment. The ideal candidate will possess excellent communication skills, a keen eye for detail, strong organisational abilities, and proven leadership skills. In this role, you will report directly to the Director Food and Beverage .


Location: Ashford Castle

Employment type: Full Time

Working pattern: 5 Days a Week

Salary: TBD


The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.

Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and The Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each guest experience. Ashford Castle voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021.

Brand Description

Key Responsibilities of a Restaurant Manager:

  • Ensure the smooth and efficient running of the restaurant, maintaining high standards of service and hospitality.
  • Lead and manage the team on the floor, providing guidance, training, and motivation to ensure excellent guest experiences.
  • Monitor and manage online customer reviews, addressing feedback and taking appropriate actions to continuously improve service.
  • Motivate and inspire the team to consistently deliver top-notch food and beverage service while maintaining a positive, professional work environment.
  • Oversee the presentation of all areas, including both front-of-house and back-of-house, ensuring cleanliness and organisation.
  • Ensure effective communication within the team and across the hotel, collaborating with various departments to enhance the guest experience.
  • Manage restaurant operations, including reservations, inventory, and stock control, to maintain operational efficiency.
  • Develop and implement strategies to maximize sales, improve guest satisfaction, and meet performance targets.


What are we looking for?

  • Previous experience as a Restaurant Manager, Assistant Manager, or in a similar role within a luxury hotel or high-end restaurant.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with a focus on providing outstanding guest service.
  • Strong organizational and time-management abilities, with the capacity to manage multiple tasks simultaneously.
  • A proactive attitude with a focus on continuous improvement and guest satisfaction.
  • Proven experience in managing customer feedback and implementing solutions to enhance service quality.
  • Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the operation.


What's in it for you?

  • Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
  • Excellent service charge added to your salary every month.
  • Professional, award winning learning and development opportunities from day one.
  • Fantastic recommend a friend and family bonus scheme worth up to £600.
  • Enhanced paid maternity leave & paternity leave.
  • 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
  • Discounted accommodation rates at Red Carnation Hotels worldwide.
  • Two paid volunteering days each year, because we care about our community.
  • Access to immediate Employee Assistance Programme, because we care about our employees.
  • Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
  • Social and team building events per hotel.
  • Global Employee Appreciation Party, where we get to celebrate our incredible teams.
  • Free meals on duty.
  • Complimentary uniform and dry-cleaning services.


Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.