Ashford Castle

As a Spa Receptionist, you will be the first and lasting impression of the spa, delivering a warm, seamless and personalised guest experience in line with Forbes Five-Star standards. You will ensure every interaction reflects professionalism, efficiency and genuine care. Key Responsibilities:<ul><li>Welcome guests with warmth and professionalism, ensuring a flawless arrival and departure experience</li><li>Manage bookings, enquiries and guest requests with accuracy and attention to detail</li><li>Coordinate effectively with therapists to maintain a smooth and timely guest journey</li><li>Provide expert knowledge of treatments, facilities and products to enhance the guest experience</li><li>Maintain the highest standards of presentation, hygiene and Forbes service protocols at reception</li></ul> Profile:<ul><li>Previous experience in luxury hospitality or spa reception</li><li>Exceptional communication and organisational skills</li><li>Polished, personable and detail-focused with a passion for guest service</li></ul>