Waiter ***luxury hotel***

What's in it for you?

£31,038.40 OTE per annum plus exciting benefits and perks!
Holiday allowance starting at 28 days and increasing with length of service up to 36 days.
Delicious free meals on duty.
Professional, award winning learning and development opportunities from day one.
Fantastic recommend a friend and family bonus scheme worth up to £600.
Enhanced paid maternity leave & paternity leave.
50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
Discounted accommodation rates at Red Carnation Hotels worldwide.
Two paid volunteering days each year, because we care about our community.
Access to immediate Employee Assistance Programme, because we care about our employees.
Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
Social and team building events.
Complimentary quality uniform and dry-cleaning services.

We are looking for a Waiter to join our family. We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment. This role will be reporting into the Restaurant Manager.

Location: Summer Lodge Country House Hotel

Employment type: Full-time

Working pattern: 5 days out of 7

We work a variety of shift patterns including straight and split shifts as well as early and late shifts. The position is for 40 hours per week.

Key Responsibilities of a Waiter:

Take food and beverage orders accurately, ensuring all requests are communicated clearly to the kitchen and bar staff.
Be fully familiar with all menu items and products available to offer informed recommendations and answer guest questions.
Ensure tables are cleaned, set up to the highest standards, and maintained throughout the service period.
Engage with guests and provide attentive service, ensuring every experience is memorable.
Maintain all food service areas to the highest level of cleanliness and hygiene in accordance with hotel standards.

What are we looking for?

Ability to connect with guests and provide personalised service with a warm, professional attitude.
A keen eye for detail to ensure high standards of service and presentation are consistently met.
Collaborative and positive attitude, with the ability to work seamlessly within a team.
Previous experience in a similar role within a luxury hotel or fine dining setting.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.