Conference & Banqueting Supervisor - Luxury Hotel

We are currently seeking a dedicated Conference & Banqueting Supervisor to join our team on a full-time basis. This is a fantastic opportunity for someone with previous experience in a similar role, outstanding communication skills, and a keen attention to detail. The ideal candidate will take pride in delivering personalised service to our guests and contribute to the smooth operation of our conference and banqueting services.

Location: Cong, County Mayo, Ireland

Working pattern: 5 days over 7 days (including some weekends and Bank holidays)

What’s in it for you?

Professional, award-winning training and development opportunities.
Discounted accommodation rates across the Red Carnation Hotel Collection.
Employee recognition events.
Discounted rates with local businesses and third-party service providers, including Estate Activities.
Heavily subsidised accommodation (subject to availability).
Free meals while on duty.
Complimentary dry cleaning of business attire.
Recommend-a-friend and family bonus scheme.
Two paid volunteering days per year.
Holiday allowance increasing with length of service, up to 25 days.
Hotel-based recognition incentives.
Free access to the Employee Assistance Programme.

Who are we?

The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde’s Restaurant and an exceptional range of estate activities. One of Ireland’s finest wedding destinations, pairing warm Irish hospitality with a modern appeal.

Key Responsibilities of a Conference & Banqueting Supervisor:

Provide prompt, professional, and personalised guest service at all times.
Maintain a thorough understanding of Conference & Banqueting menus, as well as the beverage offerings, including bar and wine lists.
Be present on the floor during service periods to oversee operations and ensure service quality.
Ensure all food and beverage products are served according to company standards and SOP (Standard Operating Procedures).
Participate in training and development activities within the department, while actively promoting suggestive selling techniques to enhance guest experience.

What are we looking for?

Previous experience in a Conference & Banqueting Supervisor role or similar position.
Excellent communication and interpersonal skills.
Strong attention to detail and a passion for delivering high-quality service.
Proactive, well-organised, and able to manage multiple tasks in a fast-paced environment.
Enjoys working as part of a team and contributing to the department's success.
Knowledgeable about food and beverage service and strives for excellence in all aspects of guest interaction.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa, and/or ID card to verify your Right to Work in the Republic of Ireland, in line with statutory requirements.