Day porter
The Lodge at Ashford
Day Porter
We are recruiting for a full time Day Porter to provide quality service to our guests, in line with The Red Carnation Hotels standards.
Location: Cong, County Mayo, Ireland
Employment type: Full time.
Working pattern: 5 days over 7 days (includes some weekends and Bank Holidays).
Who are we?
The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde’s Restaurant and an exceptional range of estate activities. One of Ireland’s finest wedding destinations, pairing warm Irish hospitality with a modern appeal.
Key Responsibilities of a Wilde's Restaurant Supervisor:
- Warmly welcome guests and assist with luggage handling upon arrival and departure.
- Provide courteous and efficient assistance at the entrance, opening doors and guiding guests.
- Offer helpful and knowledgeable advice about local attractions, transport, and local amenities.
- Assist with guest requests, including arranging transportation and handling deliveries.
- Escorting guests to their rooms and showing them the hotel facilities.
- Answering general guest queries and ensuring the lobby and front area of the hotel is presentable and clean at all times.
- Transporting guests to other outlets throughout the Estate.
What are we looking for?
- Previous experience in a similar role within a luxury hotel or hospitality setting.
- A positive and welcoming attitude with excellent communication skills.
- Strong knowledge of local attractions, transport links, and local areas.
- Ability to handle luggage and assist guests efficiently.
- Full ,clean driving license.
What's in it for you?
- Professional, award winning training and development opportunities
- Discounted accommodation rates with Red Carnation Hotel Collection
- Annual Staff Appreciation Party and other Employee Recognition Events
- Discounted rates with many local businesses and third party service providers (including Estate Activities)
- Heavily subsidised accommodation (subject to availability)
- Free meals on duty
- Complimentary dry cleaning of business attire
- Recommend friend and family bonus scheme
- Two paid volunteering days each year
- Holiday allowance increasing with length of service up to 25 days
- Hotel based recognition incentives
- Free access to Employee Assistance Programme
We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland.