Day Porter – Luxury Hotel

We are recruiting for a Day Porter to provide quality service to our guests, in line with The Red Carnation Hotels standards. This is an excellent opportunity for a motivated hospitality professional who thrives in a high-standards environment

Must have a clean full Irish driving license

Location: Cong, County Mayo, Ireland

Working pattern: 5 days over 7 days (including some weekends and Bank holidays)

What's in it for you?

Professional, award winning training and development opportunities
Discounted accommodation rates with Red Carnation Hotel Collection
Employee Recognition Events
Discounted rates with many local businesses and third party service providers (including Estate Activities)
Heavily subsidised accommodation (subject to availability)
Free meals on duty
Complimentary dry cleaning of business attire
Recommend friend and family bonus scheme
Two paid volunteering days each year
Holiday allowance increasing with length of service up to 25 days
Hotel based recognition incentives
Free access to Employee Assistance Programme

Who are we?

The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde’s Restaurant and an exceptional range of estate activities. One of Ireland’s finest wedding destinations, pairing warm Irish hospitality with a modern appeal.

Key responsibilities of the position will include:

· Warmly welcome guests and assist with luggage handling upon arrival and departure.

· Provide courteous and efficient assistance at the entrance, opening doors and guiding guests.

· Offer helpful and knowledgeable advice about local attractions, transport, and local amenities.

· Assist with guest requests, including arranging transportation and handling deliveries.

· Escorting guests to their rooms and showing them the hotel facilities.

· Answering general guest queries and ensuring the lobby and front area of the hotel is always presentable and clean.

· Transporting guests to other outlets throughout the Estate.

What are we looking for?

· Previous experience in a similar role within a luxury hotel or hospitality setting.

· A positive and welcoming attitude with excellent communication skills.

· Strong knowledge of local attractions, transport links, and local areas.

· Ability to handle luggage and assist guests efficiently.

· Full clean driving license.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland, in line with statutory requirements.

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Day porter