F&B Coordinator

F&B Coordinator – Luxury Hotel

We are seeking an organised, and motivated Food & Beverage Coordinator who takes pride in delivering exceptional service and administrative excellence. The ideal candidate will work in conjunction with the Director of Food & Beverage and the Food & Beverage Executive to coordinate reservations and provide admin support to a busy Food & Beverage department, while upholding the world-class standards synonymous with Ashford Castle and Red Carnation Hotels.

What’s in it for you?

• Professional, award-winning training and development opportunities.
• Discounted accommodation rates across the Red Carnation Hotel Collection.
• Employee recognition events.
• Discounted rates with local businesses and third-party service providers, including Estate Activities.
• Heavily subsidised accommodation (subject to availability).
• Free meals while on duty.
• Complimentary dry cleaning of business attire.
• Recommend-a-friend and family bonus scheme.
• Two paid volunteering days per year.
• Holiday allowance increasing with length of service, up to 25 days.
• Hotel-based recognition incentives.
• Free access to the Employee Assistance Programme.

Location: Cong, County Mayo, Ireland.

Employment type: Part time.

Working pattern: 3 days over 7 days (including weekends and Bank Holidays) with 4 days off.

Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection.

Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure, and proud to have retained the Forbes Five-Star Award in 2025.

Key responsibilities will include:

• Manage all restaurant and event reservations through OpenTable, ensuring accurate input, weekly diary management, and timely confirmation of guest bookings.
• Coordinate tour, group, and series bookings, communicating details clearly to relevant departments.
• Provide professional administrative support to the Director of Food & Beverage, including preparing daily briefs, menus, reports, and meeting minutes.
• Assist in maintaining departmental standards and compliance, supporting audits aligned with Red Carnation and Forbes expectations.
• Uphold exceptional guest service by ensuring warm, personalised, and attentive interactions at all times.
• Support operational planning through accurate reporting, booking oversight, and alignment with departmental business strategies.
• Liaise closely with kitchen and front-of-house teams to deliver a cohesive, high-touch dining experience.
• Anticipate guest needs and preferences, ensuring all special requests and important details are communicated clearly and executed flawlessly.
• Promote a positive team culture, communicating openly and contributing to a collaborative, guest-focused working environment.

What we are looking for:

• Communicate clearly, professionally, and confidently with guests, colleagues, and partners.
• Demonstrate strong organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Bring a positive, proactive, “Yes I Can” attitude to every interaction.
• Uphold Red Carnation’s service standards, consistently applying defined procedures with precision and care.
• Show excellent attention to detail, ensuring accuracy in bookings, documentation, and daily administrative duties.
• Display enthusiasm, passion, and genuine interest in delivering memorable guest experiences.
• Take pride in representing the Ashford brand, acting as a true ambassador for our service culture and values.
• Previous experience in OpenTable and Opera is desired.
• A high level of computer literacy.

Committed to creating an inclusive environment for all employees.

As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland, in line with statutory requirements.